Insurer Warranty = “Buy Back”

RWOs (Repairable Write Offs) – Stay Safe & You
Evidence is being provided to MTA NSW regarding Insurance Warranty rework turning into rectifications which then turns into the vehicle being Written-Off.

Once the vehicle is out of the Insurer’s control what happens to that vehicle?

It’s called a RWO (Repairable Write Off) and with that any responsibility to ensuring that Manufacturer’s Specifications are used to return that vehicle back to pre-accident condition are gone.

These poorly repaired vehicles and total losses are then re-registered and sold to the unsuspecting public looking for a bargain, believing that if the vehicle has been registered then it must be roadworthy.

MTA NSW is committed to working with the NSW Government and the Stay Safe committee to ensure that the general public is protected from these practises.

Manufacturer’s Specifications and the Body Repair Industry
MVIRI Code of Conduct states:
1.1 Insurers will authorise repairs covered by the policy with the objective of:
(a) restoring the safety, structural integrity, presentation and utility of the motor vehicle;
(b) complying with relevant Australian Government, state or territory legislation;

1.2 Insurers will not require Repairers to carry out repairs that:
(a) are not in accordance with:
i) the documented manufacturers’ technical specifications including those supplied by other industry recognised agencies or authorities;

Insurers and the MVIRI Code of Conduct
MTA NSW continues to receive information about some Insurers and their Assessing representatives believing that as they are not Signatories to the Code then it does not apply to them. The Code of Conduct is law in NSW. (Please see OFT’s Press Release attached for more information).

IMMEDIATELY refer all enquires of this nature to MTA NSW !

 Realistic Times and Rates – Prestige Times Update
Progress continues with a select group of Prestige Manufacturer Accredited Repairers trialling the next phase for Realistic Times for the betterment and sustainability of the Motor Body Repair Industry. This group continue to apply all necessary manufacturer based information throughout the repair process.

New laws commence for smash repair industrydownload

Receiving the Industry News Service
To ensure delivery of this and other important Industry Information to your Inbox, please email sophie.luttrell@mtansw.com.au

Regards

Greg Preston
Senior Manager
Divisional Services
Motor Traders’ Association of NSW
Phone:   02 9213 4218
Fax:       02 9212 6889 
Mobile:   0423 418 538
Email:    greg.preston@mtansw.com.au