members login
  username
  password
   
 
  how to login
  search
   
 

ERIS - Employment Relations Information System is an interactive, current and comprehensive employment information system that caters for the retail motor industry.
ERIS - Employment Relations Information System is a current, interactive, information system which provides in depth answers to Awards & Legislation, OHS, Workers Comp, Payroll, Super and so much more...
find out more

All MTA Pre-Purchase Inspections are carried out by MTA member businesses
All MTA Pre-Purchase Inspections are carried out by MTA member businesses that satisfy our very stringent criteria.
find out more

MTA NSW has been a Registered Training Organisation since 1996 and has presented qualifications to many individuals all over NSW.
MTA NSW has been a Registered Training Organisation since 1996 and has presented qualifications to many individuals all over NSW.
find out more

As a group training company, MTA Apprenticeships Plus will recruit, place, monitor and mentor quality apprentices within the automotive industry
As a group training company, MTA Apprenticeships Plus will recruit, place, monitor and mentor quality apprentices within the automotive industry.
find out more

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player



Consumer Advice - What to do
Buying a car is one of the major purchases we make and cars are an essential part of most consumer’s lives. Disputes can occur purchasing the vehicle, soon after purchase with warranty issues, and then later with repairs and servicing problems.

Useful Links and websites
Office of Fair Trading
 
OFT - motor vehicles  
OFT - publications – consumer
Pre Purchase Vehicle Inspection  
Motor Vehicle Repair Industry Authority  

Consumer issue with a Car Dealer?

For example "Hi my name is Sam, I recently bought a car from a licenced car dealer and they said it would cost me $30,000. After I signed the contract they told me the car was $35,000. Can the MTA help me?"

Or "Hi my name is Donna. I recently bought a car from a licenced car dealer. I would just like to know what my rights are before I go ahead and sign the contract. Can the MTA help me?:

answer is:

You will need to contact the Office of Fair Trading as they are the governing and licensing body for all dealerships on 133 220. Unfortunately the MTA is an employer association, and we provide services to MTA Members who have licensed businesses in the motor industry.


 
Consumer issue with a mechanical repairer, smash repairer, engine specialists, auto dismantlers etc ?  

For example "Hi my name is John, I have a complaint against an automatic transmission specialist. I recently had a gear box serviced, ever since I got it back, the gears punch when they change. Can the MTA help me?"

answer is:

You will need to contact the Office of Fair Trading as they are the governing and licensing body for all repairs on 02 9895 0111. The MTA is an employer association and provides services to MTA Members who have licensed businesses in the motor industry.

 
     
Consumer Complaints  
If you wish to notify the MTA of an issue please use the form below. Please note the MTA cannot provide you legal advice.  
form: download  
     
 

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

MTA Vehicle Inspections

visit website
Before you buy your next car
have it professionally checked.
find out more
 
MTA e-journal
 
 
My Road Rules interactive road training
 
Boyce’s Automotive Data is Australia’s No.1 provider of Automotive Technical Data.
 
The Commonwealth Bank has an exclusive offer to MTA - NSW group members for merchant services
 
The Green Stamp National Eco-efficiency Program is a joint initiative of the Motor Traders' Association of New South Wales and the Australian Government Department of the Environment and Heritage, with funding assistance from the National Heritage Trust and Product Stewardship Arrangements for Waste Oil Program.
 
Automotive Business Brokers appointed by the MTA as their official business broker
 
Invoice Discounting can immediately release the cash tied up in your unpaid insurance company invoices for use elsewhere
 
 
 
Adobe Reader 8 Adobe Reader Latest version for your OS