Dealing with Abandoned or Uncollected Vehicles? Here's What to Do

Abandoned and uncollected motor vehicles often become difficult to move on. To resolve this problem, here's a summary of the steps you'll need to take. For a more detailed look, check out our detailed MTA NSW Guide, which covers the Uncollected Goods Act.

Here's the basic process:
1. First, check the PPSR: Look for any encumbrances (if someone else has a claim on the vehicle). You can do this at ppsr.gov.au or through Service NSW.
2. Send a final letter of demand: This letter should clearly state your intention to dispose of the vehicle and give a specific date for collection. You can use the letter template in our guide to make this easier.
3. Get an independent market valuation: Before proceeding, you must obtain an independent market valuation for the motor vehicle. This can be done in a number of ways, including through an independent licensed used car/wholesale dealer, vehicle valuer or auction house.
4. This step depends on the vehicle's value:

- Low value (up to $1,000): Follow the procedures in the guide for low-value items.
- Medium value ($1,001 - $20,000): Follow the procedures in the guide for medium-value items.
- High value (over $20,000): Follow the procedures in the guide for high-value items.

5. For high-value vehicles, you have another option: You can take the matter to NCAT (NSW Civil and Administrative Tribunal) under the Uncollected Goods provisions. They can make orders to help deal with the situation.

6. Please note that the Tow Truck Industry is exempt from the Unclaimed Goods Act 2020; instead, Tow Truck businesses must adhere to the Unclaimed Motor Vehicles provisions outlined in the Tow Truck Regulations 2020 (section 84).