“It Was Just Banter” - Not Anymore

Many automotive
businesses have a strong workplace culture. Workshops, tyre stores, panel shops
and dealerships can be fast moving, loud, direct and full of banter.
There is nothing wrong
with a workplace having personality. There is nothing wrong with people having
a laugh. However, recent Federal Court proceedings are a timely reminder that
the old “that is just how we talk around here” response will not protect an
employer where comments or conduct cross the line into harassment.
In Clarke v Beiler
Constructions Pty Ltd as trustee for Fox Trading Trust [2026] FCA 734, the
Federal Court considered allegations made by an adult apprentice carpenter
working in a male-dominated construction environment. While the case was not in
the automotive industry, the lessons also apply to workshops and similar
trade-based workplaces.
The employee alleged a
number of matters, including sexual harassment, adverse action and
underpayments. The Court did not accept every part of the employee’s case.
However, it did find that two incidents of sexual harassment had occurred.
Importantly, the Court found that the employer was vicariously liable for the
conduct of its supervisor.
One of the key
arguments raised was that the workplace had a culture of joking and banter,
including sexualised banter. The Court accepted that the employee had, at
times, participated in general workplace banter. However, that did not mean she
had consented to serious sexual comments or requests directed at her.
That is the point
members need to take from this case.
A person may joke with
co-workers and still be harassed. A person may swear, laugh, or participate in
a rough workshop culture and still be entitled to say that a particular comment
or action went too far. The standard is not set by the loudest person in the
workshop, the longest-serving technician, or the supervisor who says, “we have
always spoken like this.”
The automotive industry
should pay close attention to this. Many workshops have apprentices, junior
employees, female technicians, service advisers, parts interpreters, office
staff and sales staff working alongside long-term tradespeople. The power imbalance
can be significant. An apprentice or junior employee may not feel comfortable
challenging a senior technician, manager, foreman or business owner in the
moment.
Silence should not be
treated as agreement. Nervous laughter should not be treated as consent. Not
making a formal complaint on the day does not mean the conduct was welcome.
For employers, the risk
is not limited to the individual who made the comment. Employers also have a
positive duty under the Sex Discrimination Act 1984 (Cth) to take reasonable
and proportionate measures to eliminate, as far as possible, sexual harassment,
sex-based harassment, sex discrimination, workplace environments that are
hostile on the ground of sex, and related victimisation. In plain terms,
employers must be able to show they have taken proactive steps before an issue
arises, not just responded after a complaint.
Separately, under the
Fair Work Act, an employer can be held responsible for sexual harassment
carried out by an employee or agent unless the employer can show it took all
reasonable steps to prevent that conduct.
That means a policy
sitting in a drawer is unlikely to be enough.
Members should be
asking themselves:
·
Do our
supervisors understand what is acceptable and what is not?
·
Have we
clearly told staff that sexual comments, personal comments, intimidation and
humiliation are not tolerated?
·
Do
apprentices and junior employees know who they can speak to?
·
Would a
complaint be taken seriously, or would it be dismissed as “just workshop talk”?
·
Have we
trained managers and leading hands on their obligations?
·
Do we act
early when conduct starts to drift into unsafe territory?
·
Can we show
real, practical steps to prevent sexual harassment and sex-based harassment,
not just respond to it after the event?
The case also carried a
second warning. Once a workplace dispute starts, it often does not stay limited
to one issue. In this matter, the Court also made findings about wages,
allowances, superannuation, payslips and the Fair Work Information Statement.
That is common in
employment disputes. A complaint about behaviour can quickly become a broader
review of award compliance, record keeping and payroll practices. For
automotive members, that means the Vehicle Repair, Services and Retail Award,
Clerks Award, commissions, overtime, allowances, payslips and leave loading all
need to be in order.
The practical message
is simple.
Workshop culture is not
a legal defence. “Banter” is not a magic word. The fact that a workplace has
historically tolerated rough humour does not mean the conduct is acceptable
now.
Employers need to set
the standard before there is a complaint, not after one is made. That means
clear policies, proper induction, supervisor training, early intervention and a
workplace culture where staff understand that respect is not optional.
A strong workshop can
still have humour, personality and energy. But it also needs boundaries.
Members who are unsure
whether their policies, training or workplace practices are up to standard
should seek advice from our ER Team before a minor issue becomes a formal
complaint, a Fair Work matter, or a court claim.
To contact our ER Team,
email [email protected] or
call (02) 9016 9000.
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